Terms and Conditions

Last updated: 11/03/2026

AGREEMENT TO OUR LEGAL TERMS


We are Truth in Colour Ltd ("Company", "we", "us", or "our"), trading as THE TRUTH IN COLOUR™, located at:


26 Ridley Place
Newcastle upon Tyne
NE1 8JW
United Kingdom


Email: hello@truthincolour.co.uk


Telephone: 0191 222 1311


These Terms and Conditions constitute a legally binding agreement between you and Truth in Colour Ltd concerning your access to and use of our website and services (the “Services”).

By accessing our website or using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must discontinue use of the website immediately.

Supplemental terms and conditions that may appear on the website from time to time are incorporated into these Terms.


1. OUR SERVICES


THE TRUTH IN COLOUR™ is a professional hair salon website providing information about hairdressing services, consultations, and treatments.

The website may also:


  • provide access to online booking systems operated by third parties
  • allow users to purchase professional haircare products
  • provide information about salon services, consultations, and haircare advice


Some features of the website may rely on third-party services including booking platforms and payment processors.

We do not guarantee that all Services will be available at all times.

Availability of services, products, or booking systems may change without notice.

1. OUR SERVICES


THE TRUTH IN COLOUR™ is a professional hair salon website providing information about hairdressing services, consultations, and treatments.

The website may also:


  • provide access to online booking systems operated by third parties
  • allow users to purchase professional haircare products
  • provide information about salon services, consultations, and haircare advice


Some features of the website may rely on third-party services including booking platforms and payment processors.

We do not guarantee that all Services will be available at all times.

Availability of services, products, or booking systems may change without notice.

2. INTELLECTUAL PROPERTY RIGHTS


All intellectual property rights in the website and its content are owned by or licensed to Truth in Colour Ltd.

This includes:


  • logos and branding
  • photographs
  • videos
  • text
  • website design
  • service descriptions


The trademark THE TRUTH IN COLOUR™ and associated branding may not be used without written permission.

Users are granted a limited license to access the website for personal use only.

3. USER REPRESENTATIONS


By using the Services, you represent and warrant that:


  • you are at least 18 years of age
  • any information you provide is accurate
  • you will not use the Services for illegal purposes
  • you will not attempt to interfere with the operation of the website


4. PROHIBITED ACTIVITIES


Users may not:


  • attempt to gain unauthorised access to the website
  • distribute malware or harmful code
  • scrape or collect data from the website
  • interfere with security features
  • use the website for fraudulent activity

5. USER GENERATED CONTRIBUTIONS


The website does not allow users to publicly post or upload content.

Any feedback or communications voluntarily provided to us may be used by the Company without restriction.

6. CONTRIBUTION LICENSE


If you submit ideas, feedback, suggestions, or comments, you grant us a worldwide licence to use such submissions without compensation.


7. SERVICES MANAGEMENT


We reserve the right to:


  • monitor website activity
  • remove or disable access where misuse occurs
  • modify or discontinue parts of the Services
  • refuse service where necessary

8. TERM AND TERMINATION


These Terms remain in effect while you use the website.

We may suspend or terminate access to the website if a user violates these Terms.


9. MODIFICATIONS AND INTERRUPTIONS


We reserve the right to change, update, or discontinue parts of the website at any time.

We do not guarantee uninterrupted availability of the website.


The website may experience downtime due to:


  • maintenance
  • server issues
  • software updates
  • third-party platform failures

10. GOVERNING LAW


These Terms are governed by the laws of England and Wales.

11. DISPUTE RESOLUTION


Any dispute arising from the use of the Services shall be resolved through the courts of England and Wales.


12. CORRECTIONS


The website may contain typographical errors, inaccuracies, or omissions relating to:


  • service descriptions
  • product availability
  • pricing
  • promotions


We reserve the right to correct such errors at any time.

13. DISCLAIMER


The Services are provided on an "as-is" basis.

We make no guarantees regarding:


  • uninterrupted website availability
  • accuracy of information
  • availability of booking systems
  • third-party services connected to the website

14. LIMITATIONS OF LIABILITY


To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from use of the website.


Where products or services are purchased through the website, our liability shall be limited to the amount paid by the user for the relevant product or service.

Nothing in these Terms excludes liability where such exclusion would be unlawful.

15. INDEMNIFICATION


You agree to indemnify and hold harmless Truth in Colour Ltd from any claims or losses resulting from your violation of these Terms.

16. USER DATA


We may maintain data transmitted to the website for the purpose of managing Services.

For information about how we collect and use personal data, please refer to our Privacy Policy.

17. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES


By using the website, sending emails, or completing forms, you consent to receive electronic communications.

Electronic agreements and records satisfy legal requirements for written communication.


Our business may also communicate with users via SMS messages, including:



  • appointment reminders
  • account alerts
  • responses to enquiries
  • order updates
  • promotional communications or special offers


Users may opt out of SMS communications by replying STOP to any message.

18. MISCELLANEOUS


These Terms constitute the entire agreement between you and the Company.


If any provision is deemed unlawful or unenforceable, the remaining provisions remain valid.

Failure to enforce a provision does not constitute a waiver of that right.

19. CONTACT US


If you have questions about these Terms, please contact:


Truth in Colour Ltd
26 Ridley Place
Newcastle upon Tyne
NE1 8JW
United Kingdom


Email: hello@truthincolour.co.uk


Phone: 0191 222 1311